Makes customers happy
This person understands what is important to their customers, how they measure successful projects and helps them achieve this.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person proactively seeks customer feedback through frequent and regular contact at several levels.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person gives people the necessary trust and responsibility to respond immediately to customers' needs and/or concerns.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person performs regular reviews with customers, during and post projects, to understand what went well and what could be done better or differently.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person provides innovative solutions that offer a mutual competitive advantage to GEA and their customers.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
Comments for the area of Makes customers happy
Two things this person does well
Two things that this person needs to do better/differently
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