Customers and our community matter
This person puts the customer at the centre of their thinking rather than just talking about customer issues superficially.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person nurtures and sustains strong positive working relationships with internal/external stakeholders/customers and the community.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person is able to articulate how what their team does contributes to and positively impacts the customer experience and helps create a better future for the community.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person is dedicated to meeting the expectations and requirements of internal and external customers.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person is proactive in assisting others and quickly reacts when necessary in order to do the best for the customer.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person establishes and maintains effective relationships with customers and gains their trust and respect.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
Comments for the area of Customers and our community matter
Two things this person does well
Two things that this person needs to do better/differently
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